Terquois Embroidered Casual Dress

Changed your mind? No problem. You are free to cancel your order within 5 hours of placing the order. To cancel your order, please contact our customer care at info@terquois.in - and put in an online refund request (in-case of prepaid orders).

Alternately, you can WhatsApp us on 9966057689 within 12 hours of placing the order.

If your order is shipped already, unfortunately we wouldn’t be able to cancel it. However, you can politely refuse to accept the shipment and let us know about it. If you have accepted the shipment, no worries, you can return the product and exchange it for something else within 7 days of receiving the order.

PS- In-case of a customized order like printing of a name or custom image, no cancellation is possible.

In-case you desire any changes or edits in your order, please write to us at Email: terquois_klothing@yahoo.com  or WhatsApp us on + Phone  9966057689 Our customer care team will help you out with customized solutions wherever possible.

Returns will be accepted for up to 7 days of Customer’s receipt or tracking number on unworn items. You, as a Customer, are obliged to inform us via email before you return the item, only in the case of:

– Received the wrong item.
– Item arrived not as expected (ie. damaged packaging).
– Item had defects.
– Over delivery time.
– The shipper does not allow the goods to be inspected before payment.

The returned product(s) must be in the original packaging, safety wrapped, undamaged and unworn. This means that the item(s) must be safely packed in a carton box for protection during transport, possibly the same carton used to ship to you as a customer.